Terms and conditions
Please review these terms before using DROP.
By accessing or using the Delete Request and Opt-out Platform (DROP), you agree to comply with the following Terms of Use (Terms) and all applicable laws and regulations, including Civil Code 1798.99.80 et seq. (herein referred to as “the Delete Act”) and its implementing regulations. These Terms and applicable laws govern your use of DROP and your responsibilities as a data broker.
Your responsibilities
You are required to provide information that is true, accurate, and complete when using DROP. You must also ensure that this information remains current and is updated in accordance with the Delete Act and its implementing regulations.
Access to secure or password-protected areas of DROP is limited to authorized users only. You are responsible for maintaining the confidentiality of your password and account credentials. You must not share your password or transfer your account access to any third party. You are fully responsible for all activities that occur under your account.
If you become aware of any unauthorized use of your password or account, or any other security breach, you must notify the Agency immediately in writing through your DROP account or by emailing [email protected]. We are not liable for any loss or damage resulting from your failure to comply with these security obligations, including delays in reporting unauthorized access.
Use of the site
You agree not to:
- Use DROP for illegal or fraudulent purposes, including uses that violate the Delete act or its implementing regulations.
- Send spam, advertisements, or other unauthorized messages.
- Upload viruses, malware, or harmful code.
- Collect personal information from other users, except as authorized by the Delete Act and its implementing regulations.
- Disrupt or interfere with DROP or its servers.
- Hack, deface, or restrict others from using DROP.
- Copy, sell, or exploit any part of DROP, including consumer personal information, for commercial use.
- Test, bypass, or interfere with DROP s security.
- Access data or areas of DROP without permission.
- Use DROP to develop software, AI tools, or machine learning models.
- Use bots, scrapers, or other tools to extract data without written permission.
Violating these rules may, in a case-by-case assessment, result in your account being suspended or permanently deactivated. We reserve the right to deactivate your account immediately if your actions compromise the privacy or security of DROP.
Third-party links
DROP may include links to third-party websites or services. These external sites and their content are not controlled by the Agency and are governed by their own terms and conditions. We do not guarantee the accuracy, completeness, or legality of third-party content. By using DROP, you acknowledge that any reliance on or use of third-party content is at your own risk, and we are not liable for any resulting damages.
Disclaimer
Unless otherwise stated and to the extent permitted by law, DROP and all content provided through it are offered on an “as is” and “as available” basis. We expressly disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that DROP will be uninterrupted, error-free, or secure, or that any defects will be corrected.
Limitations of liability
Under no circumstances shall the Agency be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages. This includes, but is not limited to, loss of profits, revenue, data, or data use, whether in contract or tort, arising from your use of or access to DROP or any content provided through it.
Legal terms
These Terms, along with the Privacy Policy [link] and the Notice on Collection [link], represent the entire agreement between you and the Agency regarding your use of DROP. If we do not enforce any part of these Terms, that does not waive our right to do so in the future. If any provision of these Terms is found to be unenforceable, it may be modified to be enforceable, and the remaining provisions will remain in effect. These Terms are governed by the laws of the State of California, and any disputes will be resolved under California law.
Revision of terms
The Agency may revise the Terms and the Privacy Policy at any time without prior notice. The revised Terms and Privacy Policy will be effective upon posting and we will update the Last "Updated" date at the top of the page. We encourage you to review the Terms and our Privacy Policy at regular intervals to keep up to date. Your continued use of DROP after the Last Updated date means that you accept the Terms, the Privacy Policy, and any updates.